I was extremely pleased with the way Iwona facilitated the later in a sensitive and delicate way. I became the leader of a dysfunctional team during a time of change within our organization. We needed someone that is external from the team to facilitate discussion to help our team confront our performance issues (somewhere delicate), how our customers are seeing us, understand the root causes that hamper our performance.

Iwona planned and facilitated three workshops over an 12 month period and conducted several one-on-one interviews that helped my team to develop a clear sense of purpose, a good understanding of how each person's role contribute to that purpose, we set clear priorities on what to focus on including easy wins. We managed to better leverage the diversity in skills and thinking within the team, set clear performance expectations with clear action plans to secure positive outcomes while cultivating a sense of belonging that came to life in the way we worked and backed each other up. The end result was a team that loved what they were doing, where team achievements were celebrated and where individuals own performances and careers were rejuvenated. We could not have done it without Iwona,